Easy Ways to Return or Exchange Your Leather Clothes
At Maverick Jacket, we’ve made returning or exchanging your leather clothes simple and straightforward:
Contact Our Customer Service Team
- Email Us: Reach out to us at [Support@MaverickJacket.com] within 30 days of receiving your order. Let us know if you want a refund or exchange, and include your order number and a brief reason for the return.
Get Your Return Authorization
- Receive Instructions: Once you contact us, we’ll provide you with a return authorization and detailed instructions on how to proceed.
Package Your Item
- Use Original Packaging: Place the leather clothes back in their original packaging, including all tags and labels. Make sure they are in new, unused, and unworn condition.
Ship Your Item
- Send it Back: Ship the package to the address we provide. We recommend using a trackable shipping method to ensure your item arrives safely.Receive Your Refund or Exchange
- Refunds: After we receive and inspect the returned leather clothes, we’ll process your refund to the original payment method.
- Exchanges: If you opted for an exchange, we’ll send out the replacement once we’ve checked the returned item.
Additional Tips:
- Return Shipping Costs: You’ll need to cover the cost of return shipping unless the return is due to our error or a defective product.
- Processing Time: Allow 7-10 business days for us to handle your return or exchange once we receive the item.
- Custom Orders: Note that we can’t accept returns or exchanges on custom-made leather clothes unless they are defective or damaged.
If you have any questions or need further assistance, feel free to contact our customer service team at [Support@MaverickJacket.com]. We’re here to help!