Welcome to Maverick Jacket! We want you to be happy with your leather clothing purchase. Here’s how our refund policy works:

When You Can Get a Refund

  1. Damaged or Defective Items
    • If your item is damaged or defective, email us at [support@MaverickJacket.com] within 6-7 days of receiving it. We’ll tell you how to return it for a refund or replacement.
  2. Wrong Item Received
    • If you get the wrong item, email us within 2-4 days of receiving it. We’ll send you the right item and may ask you to return the incorrect one.

Refund Conditions

  • Unused and Unworn: Items must be in new condition.
  • Original Packaging: Items should be returned with all tags and labels in their original packaging.
  • Return Authorization: Contact us at [support@MaverickJacket.com] for a return authorization before sending anything back. Include your order number and reason for the return.

How to Get a Refund

  1. Contact Us: Email [support@MaverickJacket.com] within the specified timeframe.
  2. Receive Authorization: We’ll send you return authorization and instructions.
  3. Package Your Item: Securely pack the item in its original packaging with all tags and labels.
  4. Ship Your Item: Send it to the address provided. Use a trackable shipping method.

Refund Process

  • Inspection: We’ll inspect the returned item to ensure it meets our refund conditions.
  • Refund Issued: If approved, we’ll refund your original payment method within 6-7 business days.

Additional Information

  • Shipping Costs: Original shipping costs are not refunded unless we made a mistake or the product is defective.
  • Custom Orders: We don’t accept returns or refunds on custom-made items unless they’re defective or damaged.

For any questions or concerns, email our customer service team at [support@MaverickJacket.com].

Thank you for shopping at Maverick Jacket!